Refund policy
Preorder & Refund Policy
This product is offered as a preorder and is structured similarly to supporting a crowdfunding or Kickstarter-style campaign. Due to licensing restrictions with the network, we were unable to use a traditional crowdfunding platform. As a result, preorder funds are used directly to support the development and production of this project.
Because of this structure, refunds are limited. As with most crowdfunding campaigns, delays may occur, and preorders are not guaranteed to be refundable solely due to extended timelines.
That said, we understand that circumstances can change. Refund requests may be considered on a case-by-case basis prior to fulfillment, provided the following conditions are met:
- Refunds can only be issued to the original payment method used at checkout.
- If the original card or account is no longer active, we are unable to process a refund.
- We cannot issue refunds to alternate cards or accounts.
By placing a preorder, you acknowledge and accept these terms and understand that your purchase directly supports the completion of this project. We sincerely appreciate your patience and support as we work toward delivering the final product.
If you have questions regarding your preorder or refund eligibility, please contact us directly.
RETURNS\EXCHANGES - AFTER THE GRAPHIC NOVEL HAS SHIPPED
After an order has shipped all sales are final. No returns or exchanges. NO EXCEPTIONS.